You have just signed up for the most powerful marketing automation software on the planet. Which is awesome, and also a little bit like getting a piece of alien technology.
Because of this, there are several important onboarding instructions we need to give you, so please read the entire page...
Check your email. Click ALL MAIL (including spam).
Make sure you see an email that says "Account Created | SalesProcess"
That will have your user name and password in it to log into your account at app.salesprocess.com.
IF YOU DO NOT SEE IT, please message us at support@salesprocess.com immediately. It most likely means you typed your email wrong in the order form.
*For some reason, if you got locked out, reset your password. Check your spam folder if somehow you don’t see it in your inbox.
In order to take advantage of the powerful nature of SalesProcess, you're going to need a few things. A domain name and an SMTP (tech jargon for the email service provider).
We have customer support live chat and knowledge-based videos to answer any questions you may have.
If you need any help or tutorials, you can access our “Help Library” at the top right of the dashboard. There are literally over 300+ videos from our top questions asked that documents step by step every major question we’ve ever been asked.
On Mondays through Fridays from 6 am - 9 pm PST there's also a little live chat widget that gets you to a human. That's our live chat.
If you need to update your billing, that's on the left-hand side too, where it says COMPANY BILLING.
We also have a FREE Facebook group with the community where we often give announcements and updates as well. Join here.
If you do not hear from us within 24 - 48 business hours when you reach out, assume we did not get it, or something didn't deliver. Tag us in the Facebook Group, speak to us on the live chat, or email support@salesprocess.com. Once in a while, things can slip through the cracks.
Once all the initial tech setup is complete, you're going to unleash the full potential of this amazing software. You will be wondering why this software didn’t exist before.